shipping terms before checkout

Free Shipping Exclusions Notice:

We are delighted to offer free shipping on most orders, providing an excellent shopping experience for our valued customers. However, please be aware of certain exclusions to this policy:

  1. PO BOX Addresses and Rural Areas: Free ship and Flat shipping rate are not applicable to deliveries made to PO BOX addresses and rural areas. If your shipping address falls under either of these categories, additional shipping charges may apply.

  2. Additional Charges Notification: In the event that your shipping address is a PO BOX or a rural area, we will contact you via email to confirm any additional shipping charges before processing your order. Your understanding and cooperation in this matter are highly appreciated.

  3. Shipping and Return Policy: For a comprehensive list of rural areas and further information, we encourage you to review our Shipping and Return Policy here.

  4. Weight Limit for Free Shipping: Free ship and Flat shipping rate are applicable to orders with a total weight of up to 10kg (approx. 20 lbs). Please note that oceanbuy.ca reserves the right to adjust the quantity, refund, or cancel orders that exceed this weight limit. We appreciate your understanding in this regard.

  5. Reservation of Rights: oceanbuy.ca reserves the right to make the final interpretation of these shipping policies. We strive to ensure a fair and transparent process for our customers.

Please be advised that orders with shipping addresses to PO BOXes or rural areas may not be accepted until additional shipping fees are confirmed and settled.

Thank you for choosing oceanbuy.ca. Your satisfaction is our priority, and we look forward to serving you with the utmost care and attention to detail.

oceanbuy.ca reserves the final interpretation.