Return & Exchanges Policy

At Oceanbuy, we accept returns and issue store credits for unopened, non-hygienic items only. Please note that Clearance and Final Sale products are not eligible for returns or exchanges.

We strive to ensure that all our products meet the highest standards of quality. Therefore, certain products are considered final sale due to hygienic reasons. These include:

Hair & Beauty Tools
Lipsticks
Socks & Slippers

For all other cases, please refer to the following return rules:

Returns/exchanges are permitted within 7 days of receiving the product.
Items purchased online must be returned by mail.
Returned items must be unopened, unused, and undamaged.
Oceanbuy is not responsible for the return shipping fee.

How to Return:

To initiate a return or exchange, please send us an email at cs@oceanbuy.ca. Be sure to include your order number and specify the item(s) you wish to return or exchange.

Im not sure stranger to this shampoo

I love this shampoo. I have medium thick straight and medium long hair. That has some dark brown henna dye in it.

My hair can be hard to manage because of how dense it is. This helps me so much to calm it down. I also have hard water at home which can give me frizz.

KRACIE ICHIKAMI Nameraka Smooth & Sleek Hair Care Set 480ml*2

Light and match my skin type.

ROHTO HADA LABO Gokujun Premium Hyaluronic Acid Essence 170ml

Smells so great!

MOIST DIANE Perfect Beauty Extra Volume & Scalp Treatment 450ml

Good

LAUNDRIN Fabric Fragrance Mist 370ml - Classic Fiore

Love it.

I have been using this pimple patch for ages. It reduces inflammation and also doesn’t leave me with scars most of the time.

COSRX Acne Pimple Master Patch 24 Patches

This helps eliminate my split ends

I have thick asian hair and this one does the trick. My split ends are nearly all gone. It makes my hair less frizzy and keeps it from being too dry. The smell is also very nice like an expensive floral scent.