Customer Relationship Specialist
Job Title: Customer Relationship SpecialistJob Responsibilities:
- Create compelling marketing emails to re-engage visitors who didn’t make a purchase
- Segment customers by tagging them based on needs, interests, and behaviors
- Use email, SMS, and other tools to increase repeat purchases and customer retention
- Conduct research to understand customer needs and create personalized marketing strategies
- Assist in developing new customer leads and improving conversion rates
Requirements:
- At least 1 year of marketing experience, familiar with email and SMS marketing strategies
- Experience in customer segmentation and tag management, with the ability to create targeted campaigns for different customer groups
- Strong research and analytical skills to understand and respond to customer needs
- Excellent communication skills, creative writing ability, and results-oriented mindset
- Knowledge of North American, Japanese, and Korean beauty products is a plus
Work Hours: Part-time, flexible hours
About Us: We are an online store specializing in Japanese and Korean beauty products. Join us if you are passionate and creative, and help us connect customers with their ideal beauty products!
Contact Information: hr@oceanbuy.ca
