Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://oceanbuy.ca.

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to OCEANBUY.ca and its subsidiaries and affiliates. “Site” refers to https://oceanbuy.ca and its android and iOS mobile app

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at CS@OCEANBUY.CA.

1. INFORMATION WE COLLECT FROM YOU

We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

  • Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
  • Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
  • Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.
  • Login information. We collect Login information if You are logging to our account with Authentication Data.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

  • Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
  • Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
  • Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
  • Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
  • Publicly available personal Information.

3. THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

  • to identify user
  • to create account
  • to create trusted environment
  • to create statistics and analyze market
  • to stay connected
  • to customize marketing
  • to send billing information
  • to manage user orders
  • to contact user
  • to improve services
  • to ensure data security and prevent fraud
  • to comply with applicable laws
  • to request feedback
  • to post testimonials
  • to provide support

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

4. DIRECT MARKETING

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.

5. HOW WE MAY SHARE YOUR INFORMATION

Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.

Site may use (currently or in the future) analytical tools like Google Analytics, Firebase Analytics, Clevertap and Appsflyer.

We may also disclose your information to third parties:

  • where required by law or regulatory requirement, court order or other judicial authorization;
  • in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
  • in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business;
  • to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services;
  • and to protect the vital interests of an individual.

6. COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Cookies we use on our Site:

  • Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.

8. PAYMENT INFORMATION

Please refer to the privacy policy which is available in our website https://oceanbuy.ca.

9. THIRD PARTY LINKS

Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.

10. RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.

11. SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at CS@OCEANBUY.CA.

12. YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

  • The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us at CS@OCEANBUY.CA
  • The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
  • The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
  • The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
  • The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

If you choose to delete your account and all associated data (or specific parts of it), send an email to CS@OCEANBUY.CA requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.

13. APPLICATION OF POLICY

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.

14. AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

15. ACCEPTANCE OF THIS POLICY

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.

16. FURTHER INFORMATION

If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at CS@OCEANBUY.CA

Based on 14506 reviews
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Loved the shampoo, but the conditioner didn't work as effectively on my hair.

Loved it! Smells nice, works perfectly even on bleached hair.

Good texture, good scent!

I've always hated how lotion feels, but this one is light and refreshing! The 'creamy' scent is most noticable fresh out the bottle, but the strawberry scent comes out more once I put it on. Overall, pretty great! I'm thinking of getting the chocolate one for my brother. ^^

This Face Mask Works Miracles

These help calm the redness of my skin and make my skin softer. The face masks are very fragile so be gentle when pulling them out of the package. I always make sure to use the excess serum in the package to rub on my neck after I have finished using the mask.

Good moisturizer for those persons with sensitive skin.

Used on face and around eyes.

Obsessed

I LOVE this!! I was hesitant at first after reading what it was….but I got over that super quick lol. I put it on every night before bed and works great with my sensitive skin.

Great for stubborn lash

As an Asian household pretty much all my sisters, and I use this mascara for our eyelashes. It’s one of the only mascaras that keep the curl of our stubborn Asian lashes all day, although it’s pretty difficult to take off at the end of the day so I recommend either purchasing the remover or using an oil cleanser, because it pretty much won’t come off without it which can be a good or bad thing

Lovvvvve!

Absolutely loooove this product. My skin is sooo soft after using it each night. I’m definitely going to repurchase!

Great Amazon Find

This product is fantastic. I’ve been using it for 5 weeks and I notice a positive difference in my skin.

SO MUCH SERUM!!

I did not expect the package to have so much serum! I threw out my first pack after using (such a waste T_T) but now I have been keeping the packages and using the serum in my daily skincare up to 5 days after I use the mask. The value for this stuff is absolutely insane. Also, it's great for sensitive skin and super moisturizing!

Good but careful.

I always get tiny cuts in my face.
But I blame myself as I don’t get my face moist enough and don’t stretch the skin properly to have a smooth surface.
If you have bumpier skin forget it you’ll cut yourself multiple times.
Good and sharp.

My favourite line of Korean skin care by far

Get the snail moisturizer, it’s amazing. I have several of the products including cleansers and since I’ve started using them approximately a year ago I have not had any adult breakouts. People complement me on the tone of my skin now! And it’s price is extremely reasonable

Not sticky

Although it is an oil, it is not sticky. The scent is also good. There's no gutsy remake, so I don't know how it fell, but it's comfortable to use.

I was looking for something that would not just brighten my under eyes but maybe help them with volume loss. So far I really love it. And can’t beat the ingredients. My mom even bought it.

Very good moisturizer

Finally found moisturizer that perfectly matches my skin. I am in my mid 40’s and needed something that will make my skin look soft and glowy. This product definitely does it. I use it in AM & PM. Great under make up. Highly recommend!

The best mascara for short lashes

This is the only beauty product I buy on repeat. I have short, straight lashes and this is the ONLY mascara that keeps my lashes up and curled all day. Word of advice, buy the remover, because this stuff is not coming off your lashes until you use that remover.

Absolutely the best

This oil is absolutely amazing, one of the best purchases I have made in quite a while. Leaves my hair feeling silking smooth and smells divine. I will be buying this again.

loveeeeeeeee

i used for a while, it was really nice for sensitive skin! it actually cleared my skin and gave me the 'poreless' look/skin. It is very similar to the toner

The best lip balm ever

A absolutely, amazing, lip balm, adorable, design, and very moisturizing.

So cute

Very cute headband. Perfect for my routine.

quality

It covers very well

Love it

One of my favorite products, by my favorite skincare brand. Really gives you that clean shiny porcelaine skin appearance. (Although maybe check local Asian beauty stores because they could have better prices)

Very satisfied!

The product was a repeat gift for my granddaughter. She loves it!

Love this toner pad!

I use this toner pad morning and nightime, and it gives that brightening effect. I've only been using this for less than a month, but I could say it's worth the purchase. Brightens your skin, I did not get any breakouts but every skin is different. It's a bit expensive though.

Satisfaite

Je ne suis pas bilingue , j’aimerais des courriels en français. Livraison rapide et colis en bon état.