运输和退货政策

1.下单后包裹多久寄出?
OCEANBUY的处理天数通常为1-3个工作日,如果您订单中的某些产品需要从其他仓库转移,有时为5个工作日。例如,您在 1 月 1 日下单,我们将在 1 月 3 日或之前发货。
包裹发货时,我们将向客户发送带有跟踪号的电子邮件。如果您在订单状态更新为“已完成”后没有看到我们的电子邮件,请检查您的“垃圾邮件”文件夹。或者联系我们获取进一步的帮助。

2.包裹需要多久时间送到,运费是多少?
-GTA:阿贾克斯、布兰普顿、伯灵顿、多伦多市中心、怡陶碧谷、密西沙加、纽马克特、北约克、奥克维尔、奥沙瓦、皮克林、里士满山、斯卡伯勒、桑希尔、惠比、伍德布里奇
如果订单达到税前 $69 加元,以上这些地区可以免费送货,否则将收取 $6.99 加元的订单费用。交付需要 1-3 个工作日。

-加拿大: 注意:我们不接受邮政信箱。 如果订单税前达到 $99 加元,我们将提供免费送货服务,否则将收取 $9.99 加元的订单费用。 ON和QC发货1-5个工作日,外省5-10个工作日发货。

-美国: 注意:我们不运送到阿拉斯加和夏威夷。 如果订单税前达到 $99 加元,我们将提供免费送货服务,否则将收取 $9.99 加元的订单费用。交付需要 1-5 个工作日。

3. OCEANBUY 将使用哪些类型的运营商?
我们通常会使用 UPS 或Canada Post在加拿大交付。对于 GTA 选定区域,我们通常会使用本地送货服务,他们会在晚上 7-10 点左右为您送货,并会通过短信向您发送通知。对于美国,我们将使用 USPS。

4. 为什么我在加拿大邮政官网查不到运单号?
由于OCEANBUY将使用第三方承运商将所有包裹(尤其是那些包裹运送到ON,QC以外的省份)运送到加拿大邮政,因此您所在地区的加拿大邮政会延迟扫描和更新跟踪状态到他们的官方网站。在加拿大邮政官方网站上检查您的包裹状态通常需要大约一周的时间,因为他们不会在包裹到达您所在地区之前更新它。

5. 关于包裹派送失败
如果包裹状态在承运人网站上显示为“已交付”,但您尚未收到包裹,请在 5 个工作日内与我们联系。我们将共同努力联系承运人并检查包裹的位置。
承运人将通过电子邮件或电话联系您进行调查,请您务必回复。 由于客户姓名错误、收货地址错误、或客户不在家、未在合理时间内取件而导致包裹未能交付给客户,均不属于OCEANBUY的失误。
如果包裹退回给 OCEANBUY,OCEANBUY 将通过电子邮件发送给客户。 如果客户选择重新发送包裹,客户需要支付额外的运费。 如果客户选择取消订单,OCEANBUY 将退还产品费用给客户,但所有运费除外。
根据客户的收货地址,承运人有几种送货方式: 直接将包裹送到门口签收。 在您的社区电子邮件中,包裹储物柜。 留下卡片通知,让顾客到附近的指定取件点取件。

Based on 15566 reviews
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i absolutely love this; this moisturizer was love at first use. super duper hydrating, and leaves a very dewy finish even after it dries down and absorbs. if u want glass skin this moisturizer is a must. (esp when used with the matching toner)

helped fade my acne scars rly quickly, and it also gave me way more elasticity in my skin.

NOTE: can be addicting for ur skin- itll feel very very dry without it and fine lines can return when ur not using it, so deciding to use this moisturizer is a bit of a commitment, but it will look amazing when u do use it

second time buying this; i love love love this one, it rly works to minimize fine lines and fade acne scars/dark spots

do note: it is very effective BUT will make ur skin addicted to it, and without it ur skin will look rly bad. so keep in mind that using this product is a bit of a commitment. thats my only reason for giving it 4 stars instead of 5

still, it definitely did fade my acne spots and reduced the fine lines i have on my forehead bc of nicotine use, as well as make my pores v small and my skin v smooth.

gives a glass skin effect when used with the matching moisturizer

new favorite mascara! the package says u can cry in it or rub ur eye and it wont come off; so i tested it by A) rubbing my eyes rly hard and B) by sleeping in it and in both tests it held up beautifully. no panda eyes, no mascara crumbs on my face, and when i cried with it on it didnt run down my face at all.
it rly keeps the curl of ur lashes LOCKED. the curl stayed during my overnight test, and i woke up with perfectly curled lashes (a little bit of the mascara had come off but it left nothing on my face or pillows)

it STAYS ON tho, the box says to remove it by massaging hot/warm water into the lashes to soften it before using a cleanser to fully remove it. I noticed that if u skip the hot water step it does leave a bit of mascara residue under ur eyes thats hard to take off, so don't neglect to soften with hot water before u remove it. regular micellar water will not be able to remove it (althought ive heard the bifesta micellar water can)

second time buying this product; leaves my skin super soft and exfoliates without being too harsh on my skin. (AHA/BHA is too harsh for me, so this is pretty gentle)
your dead skin will come off like eraser shavings without any physical scrubbing which is great, cus u can see the results of using it immediately and it doesn't damage ur skin

does the job well and makes my pores less noticeable
however, it does leave a slight residue, although that can be washed off with cleanser (and u shld be cleansing after an oil cleanser anyway)
smells a little bit like ginger, not an unpleasant or overly strong smell
removes makeup well too

Its almost like my shade so its ok i guesss

Makes my skin smell so good..

Worth it only if your products are made of glass

An Immediate Favorite

As soon as I tried this mascara on for the first time, I was sold. Pair this with the shisedu eyelash curler and you will start to fly when you bat your lashes! Love the lengthening strength in this mascara formula, (with a spritz of setting spray) to make it more slick. Also, the mascara wand is amazing as well. Couldn’t recommend this mascara enough!

BEST FLAVOR!!

Best flavor! Love the cheese flavor! It's spicy but not too spicy. The cheese offsets the spiciness just enough . LOVE this flavour

Best mask ever

This mask makes my face so soft and my skin looks better each time I use it. I leave it on for around 45mins. Amazing!

T
D'ALBA White Truffle First Aromatic Spray Serum 100ml
Teresa
Very hydrating but there a scent

I liked how refreshing and hydrating this d'alba first spray was. I had a hard time with the masculine fragrance scent to it. It goes away after awhile so there's that....until you need to spray again.

My go to eyeliner

This brand has become my go-to eyeliner. The tip is smooth and it applies quickly/easily. Definitely recommend buying if you’re in the market for a nice liner.

Very waterproof

This is extremely waterproof. I splashed water into my eye when it was quite irritated and the mascara didnt run at all. I have fairly bad allergies, which is why my eye was so irritated in the first place. I would highly recommend buying the makeup remover from this brand to remove it though. I tried just using a cleansing balm the first couple of times I used this mascara and it didn’t do the trick just by itself.

A
D'ALBA White Truffle First Aromatic Spray Serum 100ml
Amazon C.
Beautiful serum

This is a lovely step in my routine. Well priced.

Knew what I was getting and it delivers

Almost everyone I know uses this back in Korea, I got them too, and it is exactly what I expected.

Cute! But doesn't last long

If you're looking for something that stays in place for an hour, it is perfect! But after that, you will have to reapply some. Still, I think it's pretty! And it smells nice!

Love it

Nice on my skin

Delicious

Super bon vraiment aucun regret ! Délicieux et piquant comme j’aime 👌🏿👌🏿

My new fav essense!

Per Gothamista, I tried this marvelous product, except I was buying from OLolly and paying twice as much. I just discovered Amazon has it so had to give it a try. If this isn't the real thing, I can't tell(will update if I discover othewise!) For those afraid to try, this product is amazing- moisturizing, not greasy, fun to watch when you shake the bottle as it starts out looking like Thai Iced Tea! I use it at night after first treatments, facial oil and retinoids if I am using them. My skin feels so smooth and moisturized I will never be without this product! No scent is a bonus! I should say, I am a mature, dry and sensitive skinned individual who has problems with heavily fragrant creams and lotions.

Works great

This is my second time purchasing this mascara. This is the only mascara I have ever tried that actually looks brown. It's a little on the warm side, but doesn't look red.

Rice toner

Love this toner,

Just do it and thank me later!!

I have never posted a review before for any product, regardless of the fact that I have been purchasing from Amazon for years now. However, I felt compelled to review this product as I have already seen drastic results in my skin after 1 day! These pads are amazing. They are on the smaller side compared to other similar pads, but they are thick and super soft. One side is textured for extra exfoliation. The formula is so gentle yet so effective. Trust me when I say you will not regret buying and using these. Your skin will GLOW!