运输和退货政策

1.下单后包裹多久寄出?
OCEANBUY的处理天数通常为1-3个工作日,如果您订单中的某些产品需要从其他仓库转移,有时为5个工作日。例如,您在 1 月 1 日下单,我们将在 1 月 3 日或之前发货。
包裹发货时,我们将向客户发送带有跟踪号的电子邮件。如果您在订单状态更新为“已完成”后没有看到我们的电子邮件,请检查您的“垃圾邮件”文件夹。或者联系我们获取进一步的帮助。

2.包裹需要多久时间送到,运费是多少?
-GTA:阿贾克斯、布兰普顿、伯灵顿、多伦多市中心、怡陶碧谷、密西沙加、纽马克特、北约克、奥克维尔、奥沙瓦、皮克林、里士满山、斯卡伯勒、桑希尔、惠比、伍德布里奇
如果订单达到税前 $69 加元,以上这些地区可以免费送货,否则将收取 $6.99 加元的订单费用。交付需要 1-3 个工作日。

-加拿大: 注意:我们不接受邮政信箱。 如果订单税前达到 $99 加元,我们将提供免费送货服务,否则将收取 $9.99 加元的订单费用。 ON和QC发货1-5个工作日,外省5-10个工作日发货。

-美国: 注意:我们不运送到阿拉斯加和夏威夷。 如果订单税前达到 $99 加元,我们将提供免费送货服务,否则将收取 $9.99 加元的订单费用。交付需要 1-5 个工作日。

3. OCEANBUY 将使用哪些类型的运营商?
我们通常会使用 UPS 或Canada Post在加拿大交付。对于 GTA 选定区域,我们通常会使用本地送货服务,他们会在晚上 7-10 点左右为您送货,并会通过短信向您发送通知。对于美国,我们将使用 USPS。

4. 为什么我在加拿大邮政官网查不到运单号?
由于OCEANBUY将使用第三方承运商将所有包裹(尤其是那些包裹运送到ON,QC以外的省份)运送到加拿大邮政,因此您所在地区的加拿大邮政会延迟扫描和更新跟踪状态到他们的官方网站。在加拿大邮政官方网站上检查您的包裹状态通常需要大约一周的时间,因为他们不会在包裹到达您所在地区之前更新它。

5. 关于包裹派送失败
如果包裹状态在承运人网站上显示为“已交付”,但您尚未收到包裹,请在 5 个工作日内与我们联系。我们将共同努力联系承运人并检查包裹的位置。
承运人将通过电子邮件或电话联系您进行调查,请您务必回复。 由于客户姓名错误、收货地址错误、或客户不在家、未在合理时间内取件而导致包裹未能交付给客户,均不属于OCEANBUY的失误。
如果包裹退回给 OCEANBUY,OCEANBUY 将通过电子邮件发送给客户。 如果客户选择重新发送包裹,客户需要支付额外的运费。 如果客户选择取消订单,OCEANBUY 将退还产品费用给客户,但所有运费除外。
根据客户的收货地址,承运人有几种送货方式: 直接将包裹送到门口签收。 在您的社区电子邮件中,包裹储物柜。 留下卡片通知,让顾客到附近的指定取件点取件。

Based on 16624 reviews
82%
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18%
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Not bad, but not a miracle product

Makes my skin feel super smooth!

Love the collagen toner pad from Mediheal. Arrived pretty fast. Started using last month. Skin already feels plumer and smoother. Will buy again!

Très bon produit

Usage personnel

Great for holding lash curl

This is the only mascara I’ve found that is reasonably priced and holds the curl. I heat up my lash curler, curl my lashes and use a handheld fan to cool the lashes while they are still in the curler (like the Dyson air wrap cold shot) and then I apply the mascara. It dries quickly which I think is what makes the curl stay.

Definitely recommend if you are looking for a solid waterproof curling mascara.

Best Mascara out there. Seriously.

This is the only mascara I've tried that doesn't give ugly clumps, doesn't smear, transfer or shed. Gives more length than any other I've tried.

Also... it's literally impossible to take off. I bet if I went swimming all day it wouldn't budge. Prepare to shed blood sweat & tears trying to remove it, if they make a remover specifically for this mascara, get it too lol. I tried water, makeup remover wipes, makeup remover liquid, face wash, and oils to try and get it off and it wouldn't budge.

Only buying this from now on!

LOVE

Gets rid of frizz, easy to use, makes your hair soft and beautiful and cheap. Light weight too.

Great for sensitive skin!

It smells a bit like oranges - very lovely! Not irritating, which sometimes vitamin C serums can be for me - I think the galactomyces help. The glow is REAL. I was a die hard Goodal green tangerine serum girl, but this has converted me completely.

Great🙏

would not recommend if you’re a picky eater and can’t handle spice but overall it’s pretty good

like it

like it

Refreshing and Effective Exfoliation in a Bottle!

I’ve been using the SOME BY MI AHA BHA PHA 30 Days Miracle Toner for the past month, and I am genuinely impressed with the results. This 5.07 oz (150 ml) toner has quickly become a staple in my skincare routine.

The formula combines AHA, BHA, and PHA to provide a gentle yet effective exfoliation. I appreciate that it offers a mild exfoliating action without being too harsh on my sensitive skin. After just a few weeks of use, I’ve noticed a significant improvement in my skin’s texture and clarity. My complexion looks brighter and more even, and it feels smoother to the touch.

Great product

Love it. As a cancer patient, it helps my lashes extend out. It doesn't smudge and last longer.

Hydrating and no smell

I love how hydrating this gel is. I've been using it for years and I really like the fact that it doesn't have a strong smell like so many other moisturizers have. It also effectively hydrates and leaves my skin feeling nice.

Needed it

Hello Kitty obsessed. Goes perfect with my other toiletry items. Used other wipes, but they fit in the box and keep them hydrated.

Tone the skin!

Love this product just bought my second one of this item and I love it, it has really cleared up my skin after using a face wash and I love how it doesn’t have any weird smells, and dries nice and smooth. It also works great with my other products that I put on after wards (like lotion/ vitamin c products).

I like it

I use this every morning under my tinted sunscreen. I have no idea if it is actually doing anything but it makes my sunscreen apply more smoothly. According to an asian friend, this product is very popular and it's suppose to do amazing things to my skin. I have been using it for about a year, nothing amazing yet. It does make my skin feel softer and smoother so that's enough for me.

Works great on straight eyelashes

I have tried many mascaras but this is the first mascara that keeps my lashes curled all day.

Solid Product

Moving rubber is very accurately named. Works great!

Very good

I like sobre much the products

Saved my skin!

This is a must have. Smells like tea tree but works so good!

amazing (๑˃̵ᴗ˂̵) !

makes my hair feel so nice🤤

Buy it!

If you’re looking for toner that actually works, this is for you! The softness of my skin, super clean feeling after I cleanse, and the glow! You can’t beat the price and I will be purchasing again!

LOVE

the best toner I’ve used…quality ingredients & tea tree…outperforms similar medical grade options

Great Skin Cream

I have really dry skin and this moisturizer works perfect for that.

This product smells really bad. It smells like rotten nuts. I do not recommend!